We supply tools in conjunction with consulting services to identify the most cost-effective training and performance solutions vital to achieving an organization’s missions and goals.  This overview of our profile is key to understanding the unique advantages brought by BNH.

Since 1987, BNH helped hundreds of organizations improve productivity, reduce costs and maximize return on investment (ROI) by zeroing in on the following key question. 

• Is training needed?  In other words, are we developing knowledge, skills and competencies required by the unit/organization to achieve missions/goals?

• Is training effective?  In other words, are we addressing all other issues including expectations, feedback, resources, incentives, capacity or motivation, that impact performance?

• How should training be delivered?  In other words, are we using the most effective and economical blend of delivery options?

• Where training budget and resources should be allocated?  In other words, are we funding programs with greatest impact and identifying problem areas?

We have in-depth knowledge of how adults learn.  In the late 80’s and early 90’s we conducted several studies in effective adult learning theories with McGill University, Cognitive Science Lab.

We have extensive experience in every aspect of traditional as well as technology based (eLearning) instruction including instructor-led, print, tapes, computer and web based training, multimedia, performance support tools, conferencing, internet virtual classrooms, trainers/simulators and virtual reality.  In the mid 90’s we published a 250-page "Technologies in Distance Learning and Workplace Training" reference guide and delivered dozens of workshops.

Our methodology is based on scientific principles and supported by extensive research.  In the late 90’s a 30 member advisory board – including experts from US Army, Air Force and Navy, Canadian Forces, FDIC, Nortel Networks, Merck & Company – oversaw the research and development of our decision support tool, ADVISOR, and validated the results.

Our methodology is practical and produces measurable results.  Over the past 10 years dozens of organizations including Canadian International Development Agency, Department of Foreign Affairs, Kraft Foods and First Data, realized hundreds of thousands of dollars in documented savings, dramatic improvements in job performance, productivity and skill level as a result of ADVISOR and our consulting services.

Our products and services support various government agencies including FBI, US Courts, US Customs and Border Protection, and FAA and have been successfully implemented within multiple million-dollar military training programs including Joint Strike Fighter (JSF), US Army Black Hawk, UK Military Flying Training System (UKMFTS) and Canadian Officer Development Courses.