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At BNH, we are just
as concerned with cost as we are with performance. That's why
our consulting services examine the following key elements that
impact each training program:
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Where
training funds should be allocated? Obviously, more resources should be allocated to
training programs that develop critical skills and
competencies required to achieve organizational goals.
By establishing clear links between training and
organizational goals, it is easier to demonstrate their
impact and prioritize actions.
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How
effective is the training? If other factors including
expectations, feedback, resources, incentives, capacity or
motivation are impacting performance, then a human
performance improvement analysis is needed.
By examining the source of the problem, solutions
(including training) for producing the desired level of
productivity can be identified, and actions that maximize
the return on investment (ROI) can be recommended.
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How training should be delivered? Clearly, delivery options that
do not meet organizational, learning and learners' needs
will have minimal impact on skill/knowledge transfer and
in-turn performance/productivity.
By defining your needs, the strengths and weaknesses
of alternate methods can be evaluated to determine plausible
delivery options.
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How
much money and resources are needed? To
maximize the impact of training, the most economical
alternatives should be considered.
By computing out of pocket expenses as well as
resources needed to design, develop, administer, manage,
update, maintain and support a training program, the costs
of plausible alternatives can be estimated, and actions for
reducing costs and maximizing performance can be
recommended.
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Is
organization ready for eLearning?
To minimize learners’ resistance and increase
impact, all issues surrounding the development, delivery,
administration, maintenance and support of eLearning program
should be investigated.
By assessing the program’s objectives, who will be
performing various functions as well as relevant policies
and procedures, the chances for success can be greatly
increased by identifying and addressing potential problems.
There is more to
training than simply developing a good course! To ensure that
learning takes place, you have to be sure that your
infrastructure can support it. We are not only referring to
hardware and software, but people too! BNH will show you how to
ensure buy-in from executives as well as staff to increase the
acceptance of training and/or technology. We will guide you
through the process of technology implementation and show you
how to maximize quality control.
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