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  Electronic Performance Support Systems

 

 
If you find yourself repeating the same procedures, answering the same questions or analyzing problems the same way, time and time again, an electronic performance support system (EPSS) may be just what you need.  EPSS can help you streamline the process, improve productivity as well as reduce time needed to perform the task.  With over 18 years of software development expertise, BNH can help you define your requirements, as well as design and develop a performance support system that seamlessly integrates with current workflow processes and exchange data with existing systems.

 

Performance support tools ensure consistency in your actions.  More importantly, they assure uniform procedures amongst a diverse and geographically dispersed staff.  Furthermore, performance support tools can aid in the decision-making process as well as improve performance and productivity.  Whether you require a decision support tool to ensure that the right information is gathered and analyzed in the appropriate manner; a management system to collect, approve and monitor training requests; a financial system to forecast, monitor and track costs; games to educate and motivate your audience; electronic forms to collect and analyze data; or online interactive procedure manual, BNH can build it.

A sample of relevant projects is presented below.  While some are designed to operate in a standalone mode others support hundreds of concurrent users spread over a large geographic area and store data in a centralized database. We invite you to review these projects to see how closely your challenge is to some of our other clients:

  • Online System for Evaluating Health Promotion Programs.  A web based decision support tool to assist healthcare professionals in developing an evaluation strategy for assessing the success of healthcare promotion programs.  As a result, the success of the evaluation can be greatly increased by focusing available money and resources on the most appropriate techniques.

  • Online System for Managing Training Funds Allocation.  A web based tool for collecting, prioritizing and processing training requests from staff, notifying employees and supervisors of requests status, allocating funds and monitoring expenditures.  As a result, time needed to process requests is greatly reduced and flexibility in reallocating available funds based on expenditures increased.

  • Online System for Prioritizing Training Expenditures.   A web based decision support tool to assist managers in identifying and prioritizing knowledge, skills and competencies needed by units/organization to achieve missions/goals.  As a result, clear links are established between training activities, tasks and goals to help organization allocate money and resources to areas that generate the greatest impact.

  • Online & Standalone System for Improving Human Performance.  A web based and standalone decision support tool to assist analysts in identifying and prioritizing all issues including expectations, feedback, resources, incentives, knowledge, skill, capacity or motivation that impact performance.  As a result, the source of the problem is detected, solutions (including training) for producing the desired level of productivity are identified, and actions that maximize the return on investment (ROI) are recommended.

  • Online & Standalone for Selecting the Right Blend of Delivery Options.  A web based and standalone decision support tool to assist instructional designers in rating the effectiveness and computing the costs of alternate blends of delivery options.  As a result, the most effective and economical blend of delivery options, including instructor-led, print, synchronous and asynchronous eLearning, that meet organizational, learning and learners' needs can be recommended.

  • Online System for Managing Training Budgets and Resources.  A web based tool for collecting, compiling, sorting and comparing costs and resources needed by multiple training programs.   As a result, money and resources needed by Manager, Unit, School, Division, or Organization to develop, deliver, administer, manage, maintain and support training programs or acquire specific skills/competencies can be determined, and prioritized based on impact.

  • Online & Standalone for Evaluation Organizational Readiness for eLearning.  A web based and standalone tool to assist managers in assessing organizational readiness for the adoption of learning technology.  As a result, the chances for success can be greatly increased by identifying and addressing all issues that may hamper eLearning success.

  • Online Leadership Assessment Tool.  A web based self-assessment tool for evaluating leadership skills.  As a result, staffs performance can be improved by helping them identify areas for improvement and directing them to appropriate resources.

  • Standalone System for Developing Business Plan.  A Windows decision based tool to assist small and medium size firms in assessing their needs for the preparation of business plans and loan applications. As a result, time needed to process the loan application is greatly reduced and chances for loan approval increased.

  • Standalone Evaluation System.  A standalone testing system that evaluates individuals ability to conduct surveys and interviews by assessing their ability to follow directions, perform simple mathematical operations and observe subtle differences. As a result, time needed to evaluate individuals is greatly reduced and consistency of evaluation increased.

  • Standalone Simulation System.  A standalone system that visually simulates stress build-up as objects move across the structure.  As a result, engineering students gained a much better understanding of stress distribution in various structures under a various conditions.