Government

Hundreds of organizations have relied on BNH to simplify and speed training analysis, forecast and optimize training resources, improve resource allocation, produce audit trails to support recommendations and generate reports that meet various needs. With offices in Montreal and Vermont; and associates in Florida, Virginia, Texas and the United Kingdom, we continue to expand our services while remaining responsive to the needs of our clients. A list of satisfied customers is presented below:

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Global Affairs Canada (Canadian Department of Foreign Affairs) retained BNH in 1996 and 1997 to assess the feasibility, costs and benefits of using distance learning for the delivery of corporate training. ADVISOR revealed the budget, personnel and resources needed to transition 74 courses from instructor-led to computer based training along with risks.

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Indigenous and Northern Affairs Canada (Canadian Department of Indian and Northern Affairs) retained BNH in 1996 and 1998 to create a positive and productive work environment. A web based self-assessment tool was developed to evaluate the leadership skills of employees and recommend training where appropriate to strengthen communication, team building, negotiation skills, innovation and risk taking.

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International Development Agency Canada retained BNH in 1997, 1999 and 2000 to develop a strategy for the delivery of corporate training. ADVISOR revealed that a blend of instructor-led with computer based delivery would increase the impact of training programs by extending access to partners, while reducing spending by $1.2 million over 3 years.

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Statistics Canada retained BNH in 1993 to speed the process of selecting qualified individuals for conducting surveys and interviews. A computer based testing system was developed to assess employees’ ability to follow directions, perform simple mathematical operations and observations.

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Transport Canada retained BNH in 1995 to assess the feasibility of using distance learning technology in Transport Canada Aviation Section. ADVISOR revealed that a blend of instructor-led, computer based training and video-teleconferencing would increase the reach of training programs, while reducing costs.

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Federal Aviation Administration (FAA) Academy completed a comprehensive study of ADVISOR Enterprise in 2016. A team of FAA Instructional Systems Specialists (ISSs) evaluated 4 courses and analysed the results. The study concluded that ADVISOR’s course delivery recommendations are in line with FAA specialists. Moreover, ADVISOR kept track of all steps, the logic behind each decision, and allowed users to reprocess the analysis in a matter of seconds. ADVISOR is now available for FAA wide use. Read more.

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Federal Bureau of Investigation (FBI) used ADVISOR Enterprise to identify the training requirements of staff as well as the most cost effective venue for the delivery of training.

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Federal Deposit Insurance Corp (FDIC) used ADVISOR Enterprise to identify the most cost effective venue for the delivery of training.

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Internal Revenue Service used ADVISOR to identify the most cost effective venue for the delivery of training.

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US Courts used ADVISOR Enterprise to identify the most cost effective blend of delivery options. Memorable quote ‘… to see that with minor adjustments to delivery methods and without sacrificing effectiveness, savings could be realized even in courses with limited shelf-life’. Read more.

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US Customs and Border Protection used ADVISOR Enterprise to identify the training requirements of staff as well as the most cost effective venue for the delivery of training.

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US Department of Treasury has been using ADVISOR Enterprise since 2012 to align training with operational needs. A 2013 study revealed significant misalignment between training currently delivered to Examiners in Chief and knowledge/skills required on the job – since new content/activities were being introduced based on a perceived need that is not supported by a specific requirement. In addition to realigning training with goals, credit training was reduced from 15 months to 12 months, while improving performance.